Enabling TestRail’s Debug Mode
When diagnosing issues with a TestRail installation or integrations with external tools, the Support team might ask you to enable TestRail’s debug mode to generate additional log files.
To enable TestRail’s debug mode, simply open TestRail’s config.php file in a text editor and enable the DEPLOY_DEBUG and DEPLOY_DEBUG_TASK options, as shown below:
define('DEPLOY_DEBUG', true);
define('DEPLOY_DEBUG_TASK', true);
Once you’ve enabled the debug mode, TestRail will start creating log files in the log file directory (which can usually be found in TestRail’s installation directory; the path to the log directory is also configured in the config.php file).
After providing the Support team with the log files, you can disable the debug mode again by setting the options to false.